Compare and Contrast: A Moment in Time on CTA-Focused Twitter Accounts

Here’s the most recent tweet from @cta, the official Twitter account of the Chicago Transit Authority, posted seven hours ago:

$1B investment to upgrade stations & infrastructure for Red Line just announced by @GovernorQuinn @ChicagosMayor & @cta Pres. Claypool

Here’s the most recent tweet from @ctatweet, the unofficial Twitter account of the Chicago Transit Authority, posted seven minutes ago:

MINOR: O’Hare-bound Blue Line Service Experiencing Delays

If you want to be updated on the latest press releases from the CTA, you should definitely follow @cta.

And if you want up-to-the-minute alerts on the current status of the tail end of a rainy rush hour commute, you should follow @ctatweet, and/ or any of the individual train line accounts we maintain: @ctared, @ctablue, @ctabrown, @ctagreen, @ctapink, and @ctapurple.

Harper Reed and I have had your back on Twitter for three years now. Ain’t no stopping us now. Were on the move.

UPDATE: To their credit, the @CTA started tweeting service alerts (and follow-ups) about two separate issues on @ctared and @ctablue, notwithstanding their desire not to clutter up their Twitter.

UPDATE 2: The @CTA has posted a survey on the subject of Twitter and their alerts. Chime in!

 


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